Our Privacy Policy

The Smart Growth Co. respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

Information We Collect

We may collect and process the following data about you:

Information you give us:

You may give us information about you by filling in forms on our website or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our service, search for a product, place an order on our site, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey, and when you report a problem with our site. The information you give us may include your name, address, e-mail address, phone number, financial and credit card information, personal description, and photograph.

Information we collect about you:

With regard to each of your visits to our site, we may automatically collect the following information: Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

Information we receive from other sources:

We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including but not limited to, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers) and may receive information about you from them.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.

How We Use Your Information

We use your personal data for the following purposes:

  1. To process and deliver your order including managing payments, fees, and charges and collecting and recovering money owed to us.

  2. To comply with our legal obligations, including tax reporting requirements.

  3. To administer and protect our business and our website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data) and to deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.

  4. To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about or to send you marketing communications (with your consent)

Disclosure of Your Information

We may share your personal data with the parties set out below:

  1. Service providers who provide IT and system administration services. To comply with our legal obligations, including tax reporting requirements.

  2. Professional advisers including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.

  3. HM Revenue & Customs, regulators, and other authorities who require reporting of processing activities in certain circumstances.

  4. Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.

  5. We use third party software on occasion when processing some of your data. The software companies that we use comply with GDPR. They are:

    Go High Level (https://www.gohighlevel.com/gdpr)

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties on a need to know basis. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

Data Retention

We will retain your information for as long as we feel it is relevant or necessary and we will check that your details are still correct if a significant period of time has passed since last contacting you.

Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

  1. Request access to your personal data.

  2. Request correction of your personal data.

  3. Request erasure of your personal data.

  4. Object to processing of your personal data.

  5. Request restriction of processing your personal data.

  6. Request transfer of your personal data.

  7. Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us using the details provided below.

Complaints

If you have a complaint about how your data is being used by us, you have the right to make a complaint to The Information Commissioner's Office on 0303 123 1113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Contact Details

If you wish to exercise any of the rights set out above, please contact us using the details provided below:

Email: [email protected]

Changes To Our Policy

We understand that privacy is a critical concern for all of our customers and users, and we want to provide transparency and clarity around our data processing practices. As such, we reserve the right to update our privacy policy from time to time to reflect changes in our data processing practices, as well as changes in applicable laws and regulations.

We will provide notice of any updates to our privacy policy through our website or by other means as appropriate. We encourage you to review our privacy policy periodically to stay informed about our data processing practices and any changes to them.If you have any questions or concerns about our privacy policy or our data processing practices, please do not hesitate to contact us using the details above.

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